Nonprofit Workshops

Ambassador Training: Better Word of Mouth Marketing

Date

Jul 24, 2026

Time

8:30 a.m. – 12:00 p.m.

Location

The Blake Hotel, Twain Room, 9 High St, New Haven, CT

Presenter(s)

Andy Robinson

Even in an era of social media, the most effective marketing strategy is word of mouth. Regardless of your role – board, staff or volunteer – you can represent your organization more effectively and encourage positive buzz. Learn how to engage potential supporters, develop compelling messages, and deliver them effectively. 
We will discuss:

  • Listening: The most valuable communications skill.
  • Shaping your message.
  • Pitching your organization one on one.
  • Public speaking without fear (well, with less fear).

A continental breakfast will be served at 8:30 a.m. and the workshop will begin promptly at 9:00 a.m.  

Parking: The Blake Hotel offers 24-hour valet parking for $20.  For self-parking, the closest garages are the George Street Garage across the street (81 George St.) and the nearby Crown Street Garage (213 Crown St.).

About the Presenter

For 46 years, Andy Robinson has worked with a variety of nonprofits as a fundraiser, facilitator, trainer and community organizer. Since starting his consulting practice in 1995, he has provided support and training to thousands of nonprofit staff and volunteer leaders in 47 U.S. states and across Canada.

Questions? Please contact Allison Abramson or Jackie Downing.